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Welcome to the Jungle, I Mean Boardroom – Presenting The True Return on Investment (ROI) of Social Media Marketing

Last Wednesday, I presented at Trenton Small Business Week on behalf of the Princeton Chamber of Commerce. The topic of my presentation was, “Understanding the True Return on Investment (ROI) of Social Media Marketing”. It’s one of my favorite subjects since it combines two topics that I’m extremely passionate about, Social Media and Analytics. Actually, … Read more

Advanced Segmentation in Google Analytics: How to Set Up and Use Advanced Segments to Analyze Social Media Traffic

When I’m helping clients analyze website traffic and performance, I try and help them avoid the time-consuming process of “report browsing”. Instead, I emphasize entering the process with a very specific goal in mind. You need a purpose when diving into reporting or else you run the risk of spending hours scanning metrics with nothing … Read more

The Domino’s YouTube Video and the Ripple Effect on Fast Food Restaurants

My guess is that you’ve heard about the appalling Domino’s YouTube video by now. It’s the one featuring two employees performing some disgusting acts to ingredients as they prepare orders for customers. For example, one employee sticks pieces of cheese up his nose while making a sandwich with that very cheese. And if you watch … Read more

How to Make a YouTube Video, A Beginner’s Checklist for Marketers

Last week, I was helping a client produce a YouTube video and I explained the various steps involved in the production process. After our meeting, it hit me that the list of steps could be a valuable blog post for anyone interested in creating their own video. So, if you are thinking about shooting your … Read more