viral-marketing

Killer Content, A Loyal Community, The Twitter Effect, and Its Impact on SEO

How’s that for a title? I witnessed a pretty amazing thing last week from an online marketing perspective. I love finding dynamic examples of how the social web works, especially when it unfolds right in front of your eyes over just a few hours. What I experienced last week was an outstanding example of how … Read more

The Domino’s YouTube Video and the Ripple Effect on Fast Food Restaurants

My guess is that you’ve heard about the appalling Domino’s YouTube video by now. It’s the one featuring two employees performing some disgusting acts to ingredients as they prepare orders for customers. For example, one employee sticks pieces of cheese up his nose while making a sandwich with that very cheese. And if you watch … Read more

From Positive to Negative Word of Mouth (WOM) in 10 Minutes on a Saturday Morning, Windsor Cleaners vs. Jiffy Lube

Word of Mouth Marketing (WOM) is undeniably powerful. I’ve written about the power of WOM in the past (Boar’s Head, Pabst Blue Ribbon, etc.) and I still believe that organic word of mouth is one of the most powerful ways to grow your business. And that’s especially true for small businesses. Well, a few weeks … Read more

Pabst Blue Ribbon and Negative Brand Perception, How Word of Mouth (WOM) and Brand Evangelists Can Impact Your Business

As we lead up to Labor Day, and all the barbecues that go along with it, I thought it would be fitting to write a post about beer. That’s right, beer and barbecues. I don’t really drink much, but I feel like having a burger at a barbecue sometimes requires a beer. ;-) A few … Read more